Danphe Innovations Pvt. Ltd. (referred to as "we", "our" or "us") is committed to safeguarding the privacy of its users (referred to as "you" or "your"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website (https://danpheinnovations.com/) or use our services.

1. Information We Collect

We collect information from you in various ways, including directly from you when you provide it, automatically through your interaction with our website, and from third-party sources.

1.1 Personal Information

We collect personal information that you provide to us voluntarily, including:

• Contact Information: Your name, email address, phone number, and company name when you fill out forms or contact us.
• Communication Details: Messages or content you send us through contact forms, email, or other communication channels.

1.2 Non-Personal Information

We collect non-identifiable information automatically when you interact with our website, such as:

• Technical Data: Your IP address, browser type, operating system, and device information.
• Usage Data: Pages viewed, time spent on the website, referring URLs, and interaction patterns.
• Cookies and Analytics: Data collected through cookies, web beacons, and similar technologies.

2. How We Use Your Information

The information we collect is used for the following purposes:

2.1 Service Delivery

• To provide and improve our services and website functionality.
• To process and respond to your inquiries and requests.

2.2 Communication

• To send you important updates about our services, including changes to policies or terms.
• To send promotional emails and newsletters, only if you have opted in to receive them.

2.3 Website Optimization

• To analyze and monitor website usage to improve user experience.
• To customize the website based on your preferences and usage patterns.

2.4 Security and Compliance

• To safeguard our website and prevent fraudulent or malicious activities.
• To comply with legal obligations or respond to lawful requests from authorities.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following scenarios:

3.1 Service Providers

We may share your information with trusted third-party vendors or service providers who help us operate our website or deliver services, such as hosting providers, analytics platforms, or email marketing services.

3.2 Legal Obligations

We may disclose your information if required by law, legal process, or governmental request.

3.3 Business Transactions

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and collect information about website usage.

4.1 Types of Cookies We Use

• Essential Cookies: Necessary for website functionality.
• Performance Cookies: Help us understand how users interact with the site.
• Targeting Cookies: Used for marketing and advertising purposes.

4.2 Managing Cookies

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect website performance or functionality.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Non-personal information may be retained indefinitely for analytics and performance monitoring.

6. Data Security

We take data security seriously and implement measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no system can guarantee absolute security, and we encourage you to take precautions when sharing information online.

7. Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete information.
• Deletion: You can request the deletion of your personal information, subject to legal or contractual obligations.
• Objection: You can object to the processing of your personal information for certain purposes.

To exercise these rights, please contact us at [email protected].

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any external websites you visit.

9. Children’s Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected such information, we will take steps to delete it.

10. International Users

If you are accessing our website from outside Nepal, please note that your information may be transferred to, stored, and processed in Nepal or other countries where we operate. By using our Services, you consent to such transf

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes through the website or via email if applicable.

12. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our handling of your personal information, please contact us:

• Danphe Innovations Pvt. Ltd.
• Email: [email protected]
• Phone: 9769761897 / 9841589683
• Address: New Baneshwor, Kathmandu

By using our website, you confirm that you have read, understood, and agree to the terms of this Privacy Policy.